Hearts at Home Senior Care Honored With “Caring Star of 2019” for Service Excellence
Positive Consumer Ratings Led to This Industry-Leading Distinction from Caring.com
Houston, TX – December 6, 2018 — Hearts at Home Senior Care is pleased to announce it has been selected as a “Caring Star of 2019” for service excellence in senior care. In consumer ratings and reviews on Caring.com, Hearts at Home Senior Care earned a 5-star rating (the highest possible score) within the qualification timeframe, while also having a high volume of positive reviews and meeting other criteria for this national honor. There are only 3 home care agencies who earned the Caring Stars 2019 award in Fort Bend County, and Hearts at Home Senior Care is among 446 Caring Stars agencies across the country for 2019.
“Hearts at Home Senior Care was founded 14 years ago with the mission to provide premier care to our seniors so that they can remain safely and comfortable at home. We work tirelessly to deliver high quality of care and this award helps demonstrate that commitment,” said Michael Welfel, CEO of Hearts at Home Senior Care. “On behalf of our agency’s staff, thank you to those who shared your feedback regarding the services we offer, and to Caring.com for recognizing us as a Caring Star in 2019”
Online reviews help Americans research and select the best senior care providers for aging or ailing loved ones. In multiple Caring.com research studies, the majority of family caregivers have indicated that they turn to the Internet and consumer reviews when narrowing their options among home care agencies (and senior living communities) in their area, and have relied on these perspectives as much as or more so than in-person recommendations from geriatric professionals or medical personnel.
Originally launched in January 2012 as the first of its kind, the Caring Stars annual list has become the go-to guide of the best senior care providers nationwide – particularly helpful after families gather for the holidays and discover increased or urgent senior care needs for their elderly parents or grandparents. To be considered for the award, home care agencies met a set of criteria based on ratings and reviews from senior clients and their family members — with those reviews analyzed by Caring.com staff (rather than computer algorithms) to determine the home care agencies with the best consumer ratings.
“Congratulations to Hearts at Home Senior Care for earning such high praise from their clients and clients’ family members,” said Jim Rosenthal, Caring.com CEO. “Achieving the Caring Stars award is a distinction worthy of significant celebration and promotion — as it speaks volumes about the difference this home care agency is making in serving older adults. We applaud their accomplishment!”
Some of the positive feedback that led to Hearts at Home Senior Care being a Caring Star of 2019 includes:
- The caregiver that we have is amazing. She is a hard worker, she takes care of my husband, and she cooks meals. There is a large amount stress relieved by the services form the caregiver. I feel safe leaving him with her, and it allows me to get out and do things I need to knowing he is safe.”
- “They seem to take good care of my mother-in-law. They are friendly and they know what they are doing. I feel much more secure, knowing that someone experienced is with my mother-in-law. She is not left alone and she has great company.”
- “They are very professional. They are consistent and this makes my life easier.”
Read the full text of these reviews and others on Caring.com: https://www.caring.com/senior-care/texas/katy/hearts-at-home-senior-care. To learn more about the Caring Stars program and view the complete winner list, please visit: https://www.caring.com/bestseniorliving (includes home care too)
About Hearts at Home Senior Care
Hearts at Home Senior Care has been serving the senior community since 2004. We’re a premier provider of personal assistance services, offering both ongoing care as well as respite care as a solution for busy families. Hearts at Home is the perfect solution for seniors who aren’t ready to leave their home for an institutional setting or live with relatives, but because of illness or chronic conditions need support to remain at home.
About Caring.com
With millions of website visitors, Caring.com is a leading senior care resource for family caregivers seeking information and support as they care for aging parents, spouses, and other loved ones. Applying cutting-edge technology to its social mission, Caring.com provides helpful eldercare content for caregivers and comprehensive senior living and senior care directories for the United States — with more than 200,000 consumer reviews and a toll-free referral line at (800) 325-8591. Home care agencies and senior living communities may also visit our industry blog for further information: https://partners.caring.com/
